Warranty coverage, refund policies, and everything you need to know about GT Throne product support.
What Our Warranty Covers
GT Throne offers a1-year warrantyfor any materials that GT Throne, LLC finds defective in any way. GT Throne, LLC will honor the warranty with proof of original purchase date within a 1-year limit. This warranty does not extend to any subsequent or other owner or transferee of the product. The warranty is only valid to the original purchaser with proof of payment.
GT Throne Gaming Chairs and accessories are warranted for a period of one (1) year against the following:
Major defects in materials and workmanship in products purchased from GT THRONE, LLC.
Materials missing from the Products at the time of delivery.
Failure of the Products to correspond to the description of the product at the time of delivery.
Please include detailed order information of the product and proof of purchase. You will be required to send photos and/or videos of the complication you are experiencing for us to further assist you.
What Our Warranty Does Not Cover
GT Throne Gaming Chairs and accessories are not protected under the warranty for the following:
Normal wear and tear of leather upholstery.
Incidental damage, whether resulting from the misuse, or inability to use the product or from defects in the products.
Misuse or damage to any electronic equipment, and that has been modified or altered without written permission from GT Throne.
Damage to any product during self-assembly due to failure to adhere to the relevant instructions provided.
Products that were not installed, used, or maintained in accordance with product instructions and warnings.
Return Policy
GT Throne offers a14-day refund periodfrom the date of original purchase for items purchased directly fromwww.GTthrone.com. Proof of purchase is required.
Customers are eligible forfree return shippingwithin this 14-day window.
All returns must be authorized in advance and items must be unused, in original condition, and returned in their original packaging with all included parts and accessories.
GT Throne, LLC reserves the right to inspect all returned merchandise and may adjust the refund amount based on the condition of the item upon receipt.
Refunds will be issued to the original form of payment within5–10 business daysafter the returned item has been received and inspected.
Items marked as final sale are not eligible for return or refund.
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